Fuller HVAC, Plumbing & Electrical's Guarantee
Performance Guarantee
Fuller HVAC, Plumbing & Electrical guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.
Satisfaction Guarantee
Fuller HVAC, Plumbing & Electrical's installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, we won't consider the job done until you are satisfied with the results.
Up-Front Pricing Guarantee
When our technicians go to a call and a diagnosis has been made, the cost of the work to be done to your equipment is quoted prior to the work being performed. You will be kept informed during the entire process, instead of having the work completed and then receiving a bill without any prior explanation.
On-Time Guarantee
When you have a Comfort Club agreement, we guarantee a technician will be to you within 24 hours to service your equipment or we will waive the diagnostic fee.